By Mukesh Sharma
The role human emotions play in software testing continues to be an ongoing topic of discussion in the IT world. Although formal processes and techniques bring objectivity into the testing effort, the emotional factor cannot be left out. This introduces subjectivism, which means that depending on the emotions of an end-user at the time of software usage, the usage patterns and flow will vary. This is a very tricky area to cover in software testing, especially when the tester is scrambling for time to even cover the basic workflows.
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