By Geordie Keitt
A few weeks ago I had a conversation with a hiring manager about the ideal qualifications for a test leadership role. He said he was planning to get someone who knows a lot about the business, but was not a testing expert, to lead the testing. I argued that to get great testing, you need someone who knows what great testing looks like.
Domain expertise is often overrated. Think about it – software manipulates and displays data. Frequently, an expert tester can pick up on patterns of data manipulation regardless of the domain. And the process of recognizing the patterns brings the risks of the domain to consciousness where they can be examined, discussed, and expanded. Too much familiarity with the domain actually hides risks under layers of assumptions laid down over years of complacency.
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